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This policy tells you about how we use and protect your
personal information. We are a NetIBA
licensee. For more information on
please go to www.netiba.com. The NetIBA
program covers only information that is collected through the web sites covered
by this policy. It does not cover information that may be collected through
software downloaded from these sites.
Scope
This Privacy Policy describes how we handle your
personal information for our services on the Hermits Group Inc. (USA) web sites. It
applies generally to all Hermits Group Inc. (USA) website and other related web sites
where this policy appears in the footer of the page (“the Sites”). Some Hermits Group Inc. (USA) web sites or web sites we operate may be governed by separate
privacy policies. The policy that applies on any of our domains or sub-domains
is always the policy that appears in the footer of each website.
Our subsidiaries’ and joint ventures’ privacy
practices are similar to those described in this Privacy Policy. Subject to the
requirements of applicable law, we strive to provide a consistent set of
privacy practices throughout the global Hermits Group Inc. (USA) tradingcommunity. By accepting the Privacy Policy and the User Agreement in
registration, you expressly consent to our collection, storage, use and
disclosure of your personal information as described in this Privacy Policy.
Collection
You can browse the Sites without telling us who you
are or revealing any personal information about yourself. Once you give us your
personal information, you are not anonymous to us. If you choose to provide us
with personal information, you consent to the transfer and storage of that
information to our servers located in the United
States.
We may collect and store the
following personal information:
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email address, physical contact information, and
(depending on the service used) sometimes financial information, such as
credit card or bank account numbers
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transactional information based on your activities on
the Sites (such as bidding, buying, selling, item and content you generate
or that relates to your account)
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shipping, billing and other information you provide
to purchase or ship an item
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community discussions, chats, dispute resolution,
correspondence through the Site, and correspondence sent to us
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computer sign-on data, statistics on page views,
traffic to and from the Site, and ad data
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other information, including IP address and standard
web log information, and
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supplementary information from third parties. (For
example, if you incur a debt to Hermits Group Inc. (USA) , we will generally conduct a credit check by obtaining additional information about you from
a credit bureau, as permitted by law. As another example, if the
information you provide cannot be verified, we may ask you to send us
additional information (such as your driver license, credit card
statement, and/or a recent utility bill or other information confirming
your address), or to answer additional questions online to help verify
your information.)
Marketing
We don't sell or rent your personal information to third
parties for their marketing purposes without your explicit consent. We may
combine your information with information we collect from other companies (such
as demographic data) to improve and personalize our services. If you don't wish
to receive marketing communications from us, simply indicate your preference
once you sign-in on in MEMBERS AREA, similar
account status page, or by following the directions within the email.
Use
Our primary purpose in collecting personal
information is to provide you with a safe, smooth, efficient, and customized
experience. You agree that we may use your personal information to:
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provide the services and customer support you
request
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resolve disputes, collect fees, and troubleshoot
problems
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prevent potentially prohibited or illegal activities,
and enforce our User Agreement
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customize, measure, and improve our services and the
Sites' content and layout
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informing you about targeted marketing, service
updates, and promotional offers based on your communication preferences and compare information for accuracy, and verify it with third parties.
Our Disclosure of Your Information
We may disclose personal information to respond to
legal requirements, enforce our policies, respond to claims that a listing or
other content violates the rights of others, or protect anyone's rights,
property, or safety.
We may also share your
personal information with:
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members of our corporate family to help detect and
prevent potentially illegal acts and provide joint services (Our
corporate affiliates will market only to users who request these
services.)
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service providers under contract who help with our
business operations (such as fraud investigations, bill collection,
affiliate and rewards programs and co-branded credit cards)
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other third parties to whom you explicitly ask us to
send your information (or about whom you are otherwise explicitly
notified and consent to when using a specific service)
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law enforcement or other governmental officials, in
response to a verified request relating to a criminal investigation or
alleged illegal activity (In such events we will disclose name, city,
state, telephone number, email address, User ID history, fraud complaints,
and bidding and listing history.)
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We in our sole discretion believe necessary or
appropriate in connection with an investigation of fraud, intellectual
property infringement, piracy, or other unlawful activity (In such events
we will disclose name, street address, city, state, zip code, country,
phone number, email, and company name.) and
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other business entities, should we plan to merge with
or be acquired by that business entity. (Should such a combination occur,
we will require that the new combined entity follow this privacy policy
with respect to your personal information. If your personal information
will be used contrary to this policy, you will receive prior notice.)
Without limiting the above, in an effort to respect your privacy and our
ability to keep the community free from bad actors, we will not otherwise
disclose your personal information to law enforcement, other government
officials, or other third parties without a subpoena, court order or
substantially similar legal procedure, except when we believe in good faith
that the disclosure of information is necessary to prevent imminent physical
harm or financial loss or to report suspected illegal activity.
Activity Associated with User IDs
Your User ID is displayed throughout Hermits Group Inc. (USA) and is therefore available to the public. All of your activities on theSite will be traceable to your User ID. Other people can see your bids, items
that you have purchased in the past, items for sale, storefronts, feedback,
ratings and associated comments, and so on. Notices are sent to other community
members regarding suspicious activity and policy violations on the Site and
refer to User IDs and specific items. Therefore, if you associate your name
with your User ID, the people to whom you have revealed your name to will be
able to personally identify your Hermits Group Inc. (USA) activities.
Using Information from Hermits Group Inc. (USA)
Our Sites enable you to share personal and financial
information in order to complete transactions. We encourage you to disclose
your privacy practices and respect the privacy of other users. We cannot
guarantee the privacy or security of your information and therefore we
encourage you to evaluate the privacy and security policies of your trading
partner before entering into a transaction and choosing to share your
information. To help protect your privacy, we allow only limited access to
other users' contact, shipping and financial information in order to facilitate
your transactions. When users are involved in a transaction, they may have
access to each other's name, User ID, email address, and other contact and
shipping information. In all cases, you must give other users a chance to
remove themselves from your database and a chance to review what information
you have collected about them.
You agree to use user
information only for:
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Hermits Group Inc. (USA) transaction-related purposes thatare not unsolicited commercial messages
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using services offered through Hermits Group Inc. (USA) (e.g. insurance, shipping and fraud complaints), or
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other purposes that a user expressly chooses.
Cookies
We use " cookies" (small files placed on
your hard drive) on certain pages of the Site to help analyze our web page
flow, customize our services, measure promotional effectiveness, and promote
trust and safety.
A few important things you
should know about cookies are that:
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We offer certain features that are only available
through the use of cookies.
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We use cookies to help identify you and maintain your
signed-in status.
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Most cookies are " session cookies," meaning
that they are automatically deleted from your hard drive at the end of a
session.
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You are always free to decline our cookies if your
browser permits, although doing so may interfere with your use of the
Sites.
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You may encounter cookies from third parties on
certain pages of the Sites that we do not control. (For example, if you
view a web page created by another user, there may be a " cookie" placed by that web page.)
No spam, spyware or spoofing
We and our users do not tolerate spam. Make sure to set your
account notification preferences so we communicate to you as you prefer. You
are not licensed to add other Hermits Group Inc. (USA) users, even a user who haspurchased an item from you, to your mail list (email or physical mail) without
their express consent. To report Hermits Group Inc. (USA) related spam emails Hermits Group Inc. (USA) , please forward the email to spam@hermitsgroup.com
or spam@hermitsearch.com You may not use our communication tools to send spam or otherwise send content
that would violate our User Agreement. We do filter and automatically scan
messages before they are sent for viruses and other illegal or prohibited
content but do not permanently store email messages sent through these tools.
If you send an email to an email address that is not registered in our
community (via Refer a Friend or other tool), we do not permanently store that
email or use that email address for any marketing purpose. We do not rent or
sell these email addresses
Account Protection
Your password is the key to your account. Use unique
numbers, letters, and special characters and do not disclose your Hermits Group Inc. (USA) Sites password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions
taken in the name of your account. If you lose control of your password, you
may lose substantial control over your personal information and may be subject
to legally binding actions taken on your behalf. Therefore, if your password
has been compromised for any reason, you should immediately notify Hermits Group Inc. (USA) and change your password.
Accessing, Reviewing and Changing Your Personal
Information
You can see, review and change most of your personal
information by logging into the Site. Generally, we will not manually modify
your personal information because it is very difficult to verify your identity
remotely. You must promptly update your personal information if it changes or
is inaccurate. Once you make a public posting, you may not be able to change or
remove it. Upon your request, we will close your account and remove your
personal information from view as soon as reasonably possible, based on your
account activity and in accordance with applicable law. We do retain personal
information from closed accounts in order to comply with law, prevent fraud,
collect any fees owed, resolve disputes, troubleshoot problems, assist with any
investigations, enforce our Terms and Conditions, and take other actions otherwise permitted
by law.
Security
Your information is stored on our servers located in theUnited
States. We treat data as an asset that must
be protected and use lots of tools (encryption, passwords, physical security,
etc.) to protect your personal information against unauthorized access and
disclosure. However, as you probably know, third parties may unlawfully
intercept or access transmissions or private communications, and other users
may abuse or misuse your personal information that they collect from the Site.
Therefore, although we work very hard to protect your privacy, we do not
promise, and you should not expect, that your personal information or private
communications will always remain private.
Third Parties
Except as otherwise expressly included in this Privacy
Policy, this document addresses only the use and disclosure of information we
collect from you. If you disclose your information to others, whether they are
bidders, buyers, or sellers on our Site or other sites throughout the Internet,
different rules may apply to their use or disclosure of the information you
disclose to them. Since ou branded sites or Hermits Group Inc. (USA) does not control the privacy policies of third parties, you are subject to the privacy
policies of those third parties. We encourage you to ask questions before you
disclose your personal information to others.
General
We may amend this Privacy Policy at any time by posting the
amended terms on the Site. All amended terms automatically take effect 30 days
after they are initially posted on the Site. In addition, we will notify you in
accordance with your Notification Preferences. If your questions are not
answered online, you may write to us at: Hermits Group Inc. (USA) :18100
West Dixie Highway, No.202 Miami, Florida 33160
United States Of America., or using the Contact Us form.
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